Last updated: 16 September 2026
Clean360 Residential Property Care Services LLC (“Clean360”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, complete a Facebook or Instagram lead form, communicate with us through WhatsApp, request a quotation, or book our services.
Information We Collect
We may collect the following information:
- Full name
- Phone number and WhatsApp contact details
- Email address
- Property address or area
- Property type and condition
- Service requirements and preferred booking details
- Photos or videos voluntarily provided for service assessment
- Messages and communication history
- Booking, invoice, and payment-related information
- Website usage information collected through cookies, analytics, and advertising technologies
We do not intentionally request sensitive personal information unless it is necessary to provide a requested service or comply with legal obligations.
How We Collect Information
We may collect information when you:
- Submit a form on our website
- Complete a lead form on Facebook or Instagram
- Contact us through WhatsApp, telephone, email, or social media
- Request a quotation or book a service
- Provide property details, photos, or service instructions
- Visit or interact with our website
When you submit a Facebook or Instagram lead form, the information you provide is transferred to Clean360 so that our team can respond to your request.
How We Use Your Information
We may use your information to:
- Respond to enquiries and quotation requests
- Contact you regarding your requested service
- Prepare an accurate quotation
- Schedule and deliver cleaning or property-care services
- Send booking confirmations, reminders, and service updates
- Process invoices and payments
- Provide customer support
- Improve our services, website, and advertising
- Measure the performance of our marketing campaigns
- Prevent misuse, fraud, or security incidents
- Comply with applicable legal, accounting, and regulatory requirements
We may contact you through telephone, WhatsApp, email, or social media regarding an enquiry you submitted.
Promotional messages will only be sent where permitted. You may ask us to stop sending marketing communications at any time.
Sharing of Information
Clean360 does not sell or rent personal information.
We may share limited information with trusted service providers where necessary, including:
- Website hosting and form providers
- Customer relationship management systems
- Communication platforms such as WhatsApp
- Advertising platforms such as Meta
- Analytics and advertising measurement providers
- Payment processors
- Accountants, professional advisers, and authorities where legally required
- Employees and authorised contractors involved in providing the requested service
These parties should only process information for the relevant service or legal purpose.
International Data Processing
Some platforms used by Clean360, including communication, hosting, analytics, and advertising services, may process or store information outside the United Arab Emirates.
Where applicable, we take reasonable steps to ensure that personal information is handled securely and in accordance with relevant data-protection requirements.
Data Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Information relating to enquiries that do not result in a booking may normally be retained for up to 24 months for customer-service and follow-up purposes.
Booking, invoice, payment, and business records may be retained for longer where required by applicable accounting, tax, or legal obligations.
Data Security
We use reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, disclosure, alteration, or loss.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Rights
Subject to applicable UAE law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information where legally permitted
- Withdraw your consent
- Object to or restrict certain processing activities
- Stop receiving promotional communications
To submit a request, contact us at info@clean360.ae. We may need to verify your identity before processing the request.
Cookies and Analytics
Our website may use cookies and similar technologies to make the website function correctly, understand how visitors use the website, measure website and advertising performance, and improve our services and marketing.
You may restrict or disable cookies through your browser settings. Some website functions may not work correctly if cookies are disabled.
Third-Party Platforms and Links
Our website may contain links to external platforms such as WhatsApp, Instagram, Facebook, Google, and payment providers.
The privacy practices of these platforms are governed by their own privacy policies, and Clean360 is not responsible for their independent handling of personal information.
Children’s Privacy
Our services are not directed at children under the age of 18, and we do not knowingly collect personal information directly from children.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements.
The latest version will always be published on this page with the updated revision date.
Contact Us
Clean360 Residential Property Care Services LLC
Dubai, United Arab Emirates
Email: info@clean360.ae
Phone/WhatsApp: +971 52 996 6803
Website: https://clean360.ae